How to use the website
This page is a guide to help you navigate the new City of Cape Town website. Allow us to introduce you to the exciting new features that make it a website built for you, the citizens of Cape Town.
Home page
Welcome to the City of Cape Town home page – the heart of our website and where your journey begins. Read on for an introduction to our dynamic new features.
The City of Cape Town's home page
Search box
Our intuitive search box makes it easier for you to find the answers you’re looking for.
Themes
The content on our website is conveniently grouped by theme, allowing audiences to find information that’s relevant to them.
Family and home
Home is where the heart is – introducing a space for all your basic services, health, family and housing needs.
Work and business
This space provides opportunities, guidelines and support for anyone wanting to work in or with the City.
Local and communities
It’s your Cape Town – uncover opportunities to uplift and transform your community and surrounds.
Explore and enjoy
Celebrate our city – find out for yourself what makes Cape Town a favourite destination for residents and visitors.
City Connect – as a service portal
Think of City Connect as a direct line to us. Report a problem, pay bills, apply for a job, and more.
City Connect – as a participation portal
Play a bigger part in your City through volunteering, sponsorship, partnerships and more.
Shortcuts
Quick links provide direct access to the City’s news, important documents and your City Council.
Shortcuts – Meet the Mayor and City departments
Find out how the City is run with our Meet the Mayor and City departments sections.
The City of Cape Town's home page
Theme page
Selecting a theme on our landing page will take you to our theme pages. Whether it’s Family and home or Work and business, each landing page opens up all the sections specific to it. These are some of the features you’ll find on our theme landing pages.
The City of Cape Town's theme page
Search box
Our intuitive search box makes it easier for you to find the answers you’re looking for.
Header
Themes are matched to a unique icon and colour, making it easy for you to distinguish one theme from the other.
Theme navigation
Our navigation panel is front and centre, allowing you to browse the sections that fall within each theme.
Alerts
Something we want to communicate? Our alert bar displays notices in real time such as load shedding and water restrictions.
Popular content
Just browsing? This section groups together our theme highlights so you can explore what else our site has to offer.
News
Keep up to date with the latest City news delivered straight from our media office.
City Connect - as a service portal
Think of City Connect as a direct line to the City. Request a service, pay bills, apply for a job, and more.
City Connect – as a participation portal
Discover how you can play a bigger part in your City through volunteering, sponsorship and more.
Shortcuts
Quick links provide direct access to the City’s news, important documents and your City Council.
Shortcuts
Quick links provide direct access to the City’s news, important documents and your City Council.
The City of Cape Town's theme page
Article page
Welcome! You’ve arrived at an article page – this is where our content sits. Here you’ll find the relevant information, custom graphics, and documents you’ve been looking for. Keep reading to learn about our brand new features.
The City of Cape Town's article page
Search box
Find the answers you’re looking for using our smart search functionality.
Page navigation
If you want to view the whole article, simply scroll down to get the whole scoop.
Alerts
Something we want to communicate? Our alert bar displays notices in real time such as load shedding and water restrictions.
Download a PDF
Read or print out our downloadable content to use off-line.
Download a PDF
Our infographics and educational documents are made to share with your community, your friends, and your family.
Did you know?
See our dark blue cards? Here we share how we are striving to be a caring, opportunity, well-run, safe, and inclusive city.
Info cards
Look out for information cards which display top tips, important notices and other interesting snippets.
Document downloads
Find links to all the documents from the article when you reach the bottom of the page.
Contact details
Need to get in touch? You’ll find contact details for each department on our department pages.
City Connect – as a service portal
Think of City Connect as a direct line to the City. Request a service, pay bills, apply for permits, and more.
City Connect – as a participation portal
How you can make your city a better place through volunteering, sponsorship and more.
Shortcuts
Quick links provide direct access to the City’s media releases, important documents and your City Council.
Shortcuts
Find out who runs the City and how, with our Meet the Mayor and City departments sections
The City of Cape Town's article page
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